Made appointment to have basement drain unplugged. Had to make the appointment after normal hours because of work. No one showed up!!
I don't have enough positive things to say. We found them because when we desperately needed help at 11pm on a Saturday night (that was a fun weekend), they were the quickest to answer their phone and get a plumber to the house. Since then, they've been out 4 or 5 times for different issues. Every time, they are on time, professional, and do a fantastic job. These guys are top shelf all the way.
Pleasant and professional over the phone. Got us an appointment that worked around our schedule. On-site the employee doing the work was right on when promised. He was professional, friendly, and got the job done fast. Could not be happier.
We have used Roto-Rooter several times and have been nothing but pleased with their services. This morning we were in dire need of their services for Zumbro Family Dental. Zach arrived quickly and took care of our problem so we were able to continue on with our busy day.
Do not use this company. They are not honest. The work was performed on 12/26/2018, but then the bill show up and have additional charges on 12/27/2018. Then I called on the wrongful charge, then the receptionist explained that the double charge was because there were two plumber there. Lol, what a joke. If I don't argue with them they won't correct the charge. In addition, they are so expensive. They charge trip fee, and the trip fee do not cover any labor. Any additional labor is $160. What a joke.
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